Approach to a wew role
When I step into a new role, my focus is simple: understand, align, and deliver.
Over the years, I've led teams in retail, ecommerce, data, infrastructure, and technology.
The approach below is how I make sure I can have impact quickly, while setting the foundation for long-term growth.
Days 1–30: Listen & Learn
Meet people across teams to understand what drives the business and where the friction points are.
Review the current platforms, operations, and KPIs.
Build trust with the team by being present, running 1:1s, and recognizing what already works well.
Days 31–60: Shape & Align
Translate what I've heard into clear priorities, balancing quick wins with bigger strategic moves.
Share an early roadmap that ties tech outcomes to business growth, customer experience, and efficiency.
Give clarity to the team and start creating alignment with leadership.
Days 61–90: Deliver & Build Momentum
Launch the first concrete improvements — faster systems, more reliable operations, or early innovations.
Put in place transparent reporting so progress is visible to all stakeholders.
Draft a 12-month vision that connects day-to-day delivery with the company's longer-term goals.
What you can expect
I connect strategy to execution, turning ideas into measurable results.
I focus on people and culture, building strong teams and supporting growth.
I balance innovation with reliability, making sure we can move fast without breaking what matters.
I keep the customer at the center — every decision should enhance their experience.